- What do I need to get started?
JVideo! may be downloaded and installed on any Joomla! 1.5.x website. You will also need an Infinovision account to use the JVideo! built-in high definition video system. Visit our website to setup your Infinovision account.
- Can I use JVideo! for FREE?
Yes - you can upload and stream videos using JVideo and the basic Infinovision account absolutely FREE. The only time you have to pay is if you want to maintain your branded video player or increase the amount of bandwidth & space available to your account.
- What is the difference between the Infinovision "Professional" and "Basic" accounts?
Currently, Infinovision has two types of accounts: Professional and Basic. The "Basic" account includes limited space & bandwidth, but it is completely free. Perfect for those who want to try out the JVideo! component on their own website. The "Professional" account provides more space & bandwidth, allows you to brand your video player, and allows you to allocate as many resources as possible to build your own video community.
- What are the minimum requirements?
JVideo! requires a minimum of PHP 5.1.2, MySQL 4.1.22, and Joomla! 1.5.0. It also requires the PHP cURL module (installed by default on most PHP servers). The latest version of Joomla! is recommended in all cases. JVideo! cannot be installed on Joomla! versions prior to 1.5.
- How do I start using JVideo once I've installed it?
- Setup your Infinovision Account in "Client Setup" in the JVideo component admin section
- Create new menu items on your Main Menu using the JVideo > Videos menu type
- Configure each menu item to point to a different JVideo category (e.g., Sports or Travel) or filter (e.g., Top Rated or Most Watched)
- Add a JVideo > Upload Video menu item to another menu with the appropriate access level.
- Setup the JVideo module to display videos on non-JVideo pages.
- Upload videos like crazy.
- Finally... rejoice, for thou hath awesome videos!
- How long will it take before my videos appear on my site?
The time it takes to completely convert your uploaded video depends on the length and quality of the video as well as the amount of videos currently in the processing queue. Your JVideo! powered website will check the Infinovision servers every 30 seconds for newly completed videos.
- I uploaded videos a while ago, and they still aren't showing up!
Just as with all video conversion systems, occasionally our conversion queues will back up causing delays depending on the amount of videos in the queue and the size/duration of these videos. Unlike other video systems, Infinovision does not currently restrict on the size or duration of videos uploaded so there is always the chance that there will be some videos in our queue that take up a disproportionate amount of resources, and back the system up. Our system adds more servers to help with the load as needed, but within our budget.
Paid accounts are placed in a higher priority queue.
We are looking to add the following features soon:- Estimated time until your video will be processed.
- Prioritizing smaller videos first.
- Fair distribution of video conversions across all accounts (not allowing one account to have back to back video processing when there are other accounts waiting).
- Can we use JVideo! to link to YouTube and other third party videos?
No. The idea behind JVideo! and Infinovision is to offer only the highest quality videos available, so we don't have any functionality built into JVideo! that allows you to embed low-quality videos.
- How do I use the "Target Video/Profile Item ID" in both the component and module?
This feature appends the Item ID of the menu item you specify to the videos and/or profiles in the component and module. For instance, you create a general "Videos" layout, and you position a bunch of modules in Joomla to only appear on this specific page. Normally, without the Item ID, those modules in the layout would disappear, and you'd have to settle for a design that isn't exactly what you want. However, with this feature, you can now specify that all videos in your module list use the Item ID of the general "Videos" layout, and the same modules will appear when viewing those videos linked to by the module.
- Common Proxy Settings
- GoDaddy
Note: GoDaddy has recently changed requirements for using cURL. Proxy settings may NOT be required. Only use if you have trouble setting up your account or synchronizing videos.
Host: proxy.shr.secureserver.net
Port: 3128
Username: [GoDaddy Username]
Password: [GoDaddy Password]
Connect Timeout: 0
Response Timeout: 60
Please contact us if you have more proxy info to list here.
- Creating a PHP Info page
It is often helpful when providing support to know the exact versions of PHP, MySQL, and other modules that are actively used on your website. The quickest and most accurate way for us to retrieve this information is to ask you create a "PHP Info" page. It's very simple:- Create a new text file on your website
- Put the following code in this file:
<?php phpinfo(); ?> - Save it as
phpinfo-randomphrase.php - Send a summary of the problem and the URL of the PHP info page to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
We'll review the PHP info page and respond with follow-up as soon as possible.
- Warning: DOMDocument::loadXML()
You receive the following error when setting up your account in JVideo:
Warning: DOMDocument::loadXML() [function.DOMDocument-loadXML]: Start tag expected, '<' not found in Entity, line: 1
Your server is most likely using libXML 2.7.2. Please ask your website host to upgrade to 2.7.3 or higher, downgrade to 2.6.32, or recompile PHP with libexpat. You can send your sysadmin to the page below so he/she will have the information they need: Bug #45996
You can also visit this thread for more information.
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